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Member Newsletter 03 January 2025

Friday 03, Jan 2025
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Contents
The Year Ahead 
Meetings and Events
Janurary General Meeting
Host a General Meeting
Membership Renewal
TTE Digital Coach Program
Kakadu Knowledge for Tour Guides Training
Tour Guiding Fundamentals
Programs and Campaigns
Territory Tourism Discount Scheme 2
Update Bookeasy
Tips and Tricks 
 

Top End Visitor Information Centre
Top End VIC Updates
VIC Advertising
Upcoming Cruise Ships
Member Noticeboard
Vale Stephen Goodall
NT Gov Media Releases
Prepare for a Cyclone 
Grants and Funding
View available grants here
Surf Lifesaving NT
 

As the sun set on another remarkable year, we take this moment to thank each of you for your unwavering dedication, passion, and resilience in showcasing the magic of the Top End.

2024 was filled with challenges and triumphs, and together we have continued to place our region on the map as a must-visit destination. Your commitment to excellence and the authentic experiences you provide make the Top End an extraordinary place for visitors from near and far.

As we step into 2025, let’s look ahead with optimism and determination. This year brings new opportunities to innovate, collaborate, and strengthen our tourism landscape. Whether it’s through groundbreaking initiatives, sustainability efforts, or enhancing the traveller’s journey, the possibilities are boundless.

We are immensely proud to have you as part of the Tourism Top End family and are excited to support your success in the year ahead. Let’s continue to celebrate what makes our region unique and inspire more people to explore our breathtaking landscapes, rich culture, and vibrant community.

Wishing you and your teams a joyful, prosperous, and adventure-filled New Year.

 

Meetings & Events

TTE JANUARY GENERAL MEETING 
Date:           Tuesday 28th January 2025
Time:          5.15pm for 6pm
Venue:        Mindil Beach Casino Resort
                    Gilruth Avenue  
RSVP Here
Zoom Link
 
Host a General Meeting 
Tourism Top End invites its members to host a monthly meeting in 2025.

This is a valuable opportunity to connect with fellow members, engage with the wider tourism community, and highlight your business. As a host, you can showcase your venue or present updates about your products during the General Business segment. You’re also encouraged to share brochures or marketing materials with attendees, maximizing your visibility and creating meaningful connections.

Express your interest here
 

News and Opportunities

TTE Membership Renewals 2025
 

Ensure your membership is paid and active to particpate in the current Territory Tourism Scheme Discount.

 2025 Membership Renewal Reminder

You should have received your 2025 Membership Renewal email, which outlines payment options via Credit Card or EFT included in your invoice.

Membership Renewal Incentive Promotion
Renew and pay your 2025 membership by 5 PM on Monday, 27 January 2025, to enter our exclusive incentive draw. Winners will be announced at the January TTE General Meeting—don’t miss out on your chance to win!

A special thank you to our Media members for generously donating the prizes for this promotion.

If you have any questions about your membership, please don’t hesitate to contact us at membership@tourismtopend.com.au.

 
Tourism Top End's Digital Coach Program is here to grow your business.
 
Leverage digital marketing to reach more customers and drive more sales. 

No matter what your experience level is, our (free) program is here to support your success. 
 
Book your Digital Coach session now:
calendly.com/ttedigitalcoach/digital_coach_session
 
IN THIS WEEK'S DIGITAL MARKETING UPDATES:
 
Download a FREE Social Media Content Calendar Template from Hubspot
Manage and plan your social media content with a handy calendar guide and template, available to download for free.
 
8 Most Notable Digital Marketing Trends
As the digital marketing landscape evolves with new technology and changing consumer behaviour, it’s crucial for your business to stay on top of these changes.
 
What cost-of-living crisis? Luxury travel is booming – and set to grow further
Luxury travel used to mean super-rich tourists spending US$500 a night on accommodation. But the definition of luxury travel is changing, with many non-millionaires willing to splurge on holidays.
 
Click to Schedule Your (Free) Digital Coach Session
 
Kakadu Knowledge for Tour Guides Training – Fast Track Accreditation Program 

If you're an operator hiring new staff to become tour guides in Kakadu in 2025, consider enrolling with Charles Darwin University’s accelerated Kakadu Knowledge for Tour Guides (KKFTG) course. This comprehensive training, designed to be completed in just one week, is an exceptional opportunity to acquire the knowledge to promote the cultural and natural values of the UNESCO World Heritage Listed Kakadu National Park. Accreditation is mandatory for those leading commercial groups in the park.

Dates: 3–6 March 2025
Location: Charles Darwin University, Palmerston Campus

For more information, contact Chris Hogarth from CDU at chris.hogarth@cdu.edu.au
Limited spots are available.

Tourism NT has the Tour Guide Training Support program which can assist with costs: 
https://tourismnt.com.au/industry-toolkit/grants-funding/tour-guide-training-support
 
 
NT Government Tour Guide Training Support 2024/25

Tour Guide Training Funding
Take advantage of Tourism NT’s funding program and take your tour guides to the next level with the Tour Guiding Fundamentals three-day micro-credential course, to be held in Darwin from Monday, 10 February.
NT’s tourism industry is growing rapidly, and so is the demand for skilled tour guides.
This nationally endorsed course is run by Tour Guides Australia, the peak national body for tour guides, and is proudly supported by Tourism Top End and held in TTE's Board Room at 6 Bennett Street, Darwin.
Click here for more information or enquire direct to Tour Guides Australia via email or call on 0438 361 664.
TGA - Tour Guide Fundamentals Info Sheet
 
Australian Businesses Strengthen Commitment to Sustainable Tourism
More than 190 Australian businesses have affirmed their dedication to sustainable business practices through participation in ATIC’s Sustainable Tourism accreditation program during the October 2024 quarter.
The Sustainable Tourism accreditation program is part of a suite of ATIC programs supported by the Australian Government, through Austrade’s Quality Tourism Framework Grant Program, to assist small, medium, and regional tourism businesses to enhance their quality, accessibility, and sustainability.
As the Australian tourism industry’s largest and longest-running sustainability program with more than 3,000 participating businesses, the Sustainable Tourism accreditation program supports businesses to craft high-quality, engaging, and memorable visitor experiences that not only meet but exceed customer expectations while demonstrating sound sustainability practices. Accreditation incorporates sustainability across environmental, cultural, social and commercial business practices and aligns with the National Sustainability Framework for the Visitor Economy.
The Australian Government, through Austrade is providing $8M in funding to enhance ATICs suite of programs and to support tourism operators to develop their business.
For more information, click here.
 
 

Programs and Campaigns

Territory Tourism Discount Scheme - Round 2 REVISED travel period

Package Expression of Interest – Round 2 Discount Scheme

Don’t miss this opportunity to boost your exposure! By participating in the Round 2 Discount Scheme, you can showcase irresistible packages and value-added deals that captivate consumers. Let’s make the Top End stand out with a wide range of incredible offers!

Important Reminder

Please ensure all existing offers are updated with the latest toolkit information to maximize their appeal.

Key Dates

  • Discounted Sales Period: 1st October 2024 – 31st March 2025
  • Eligible Travel Period: 9th December 2024 – 31st March 2025*

* Travel must commence no later than 31st March 2025.
* Funding is available until 31st March 2025 or until fully allocated.

Get involved today and make your mark in the Top End!

Updated Campaign Toolkit Here
Guidelines for Round 2 of the Discount Scheme
Package/Value Add - EOI
 

Maximize Your Business Presence on the TTE Consumer Website

Your page on the Tourism Top End consumer website (www.tourismtopend.com.au) is a valuable advertising tool and one of the many benefits of being a member. Make sure it’s working hard for your business by keeping it updated!

Checklist for Your Page:

  1. Update Your Images

    • Fresh, high-quality visuals can make a big impact.
  2. Revise Your Business Description

    • Highlight your unique selling points to stand out.
  3. Ensure Products Are Accurate and Bookable

    • Confirm your accommodation and tour products are visible and available.
    • Whether you self-manage, use a channel manager, or partner with a tour operator, ensure everything is linked and up to date.
  4. Verify Bank Details

    • Accurate bank details are essential for receiving payments from TTE.
  5. Review Your Cancellation Policy

    • Ensure your policy is clear and up to date for customer confidence.
  6. Participate in the Territory Tourism Discount Scheme

    • Make sure your products are bookable and eligible for this popular program!

Keep your page polished to attract more bookings and showcase the best of what your business offers!

 

Tips and Tricks 

Trade Show Tips
Who's who in the tourism industry
 

Top End Visitor Information Centre

Operator phone
Reminder the operator's phone number is:
0482 470 835. 
Please use it for direct contact during centre operating hours. This number is for the exclusive use of our members and not for public use or distribution. 
 
Visitor Centre Advertising
Book VIC digital advertising for 2025:
  • Video Wall
  • Digital Brochure
  • Website Banner
Bookings open now - secure your 2025 VIC advertising
 
Cruise Ships

Cruise Ship Schedule – January 2025 to April 2025

January 2025

  • Sat 18 Jan 2025 07:25 – Seven Seas Voyager 700 pax (International)
  • Tue 21 Jan 2025 06:30 – Europa 2 516 pax (Domestic)
  • Wed 22 Jan 2025 06:30 – Noordam 2366 pax (Domestic)
  • Thu 23 Jan 2025 08:00 – Coral Geographer 120 pax (International)
  • Sun 26 Jan 2025 08:30 – Seven Seas Explorer 750 pax (Domestic)
  • Thu 30 Jan 2025 06:30 – Viking Venus 930 pax (Domestic)

February 2025

  • Mon 17 Feb 2025 06:30 – Viking Sky 930 pax (Domestic)
  • Tue 18 Feb 2025 06:30 – Queen Elizabeth 2068 pax (Domestic)
  • Sat 22 Feb 2025 06:30 – Zuiderdam 1964 pax (Domestic)
  • Mon 24 Feb 2025 09:00 – Seabourn Quest 458 pax (Domestic)
  • Wed 26 Feb 2025 08:00 – Silver Muse 596 pax (Domestic)
  • Fri 28 Feb 2025 05:30 – Arcadia 2388 pax (Domestic)
March 2025
  • Sat 01 Mar 2025 06:10 - Coral Geographer 120 pax    
  • Sun 02 Mar 2025 05:00  - Azamara Pursuit  777 pax (Domestic)
  • Mon 03 Mar 2025 11:30 - Viking Venus 930 pax (Domestic)
  • Sat 08 Mar 2025 07:00  - Amadea 624 pax (Domestic)
  • Tue 11 Mar 2025 07:30 - Queen Anne  3000 pax (Domestic)
  • Thu 13 Mar 2025 05:30  - Norwegian Sun 1936 pax (Domestic)
  • Sun 23 Mar 2025 08:00 - Coral Adventurer 120 pax (Domestic)
April 2025
  • Tue 01 Apr 2025 10:30 - Viking Orion 930 pax (Domestic)
  • Wed 02 Apr 2025 05:25 - Celebrity Solstice 2850 pax  (International)
  • Sun 06 Apr 2025 05:00  - Crown Princess 3080 pax  (Domestic)
  • Sun 06 Apr 2025 06:25 - Seven Seas Mariner 700 pax (Domestic)
  • Mon 07 Apr 2025 08:00 - Coral Geographer 120 pax (International)
  • Mon 07 Apr 2025 09:00  - Nautica 684 pax (International)
  • Mon 07 Apr 2025 17:30 - Seven Seas Voyager 700 pax (Domestic Overnight)
  • Thu 10 Apr 2025 07:30 - Ovation of the Seas 4180 pax (Domestic)
  • Sat 12 Apr 2025 08:00 - Coral Discoverer 72 pax (Domestic)
  • Mon 14 Apr 2025 06:00 - Paul Gauguin 332 pax (International)
  • Tue 15 Apr 2025 08:00 - Coral Adventurer 120 pax (Domestic)
  • Wed 16 Apr 2025 09:00 - Norwegian Sun 1936 pax (International)
  • Fri 25 Apr 2025 05:30 - Crown Princess 3080 pax (Domestic)
  • Mon 28 Apr 2025 08:00 - Coral Geographer 120 pax (Domestic)

Please Note: Pax numbers indicate maximum capacity; actual onboard numbers may vary. This list is provided by Darwin Port.

View the entire cruise schedule HERE
 

Do you need to contact our VIC staff?
Please call the VIC directly 0482 470 835 

 

Member Noticeboard 

Vale Stephen Goodall

The Northern Territory has lost a dedicated champion of its business community with the passing of Stephen Goodall, Chief Policy Officer of the NT Chamber of Commerce.

Stephen passed away on Monday night, December 30, after a courageous battle with cancer. His enduring strength, warm smile, and genuine compassion left an indelible mark on all who had the privilege of knowing him.

A tireless advocate for the Territory and its businesses, Stephen’s unwavering dedication, kindness, and generosity of spirit made him a true gentleman. His legacy of leadership, mentorship, and empathy will continue to inspire and guide those fortunate enough to have been touched by his remarkable life.

 
NT Government Media Releases 
Darwin Remembers: 50th Anniversary of Cyclone Tracy Commemorated with Memorial Unveiling
Enhancing Aboriginal tourism opportunities along popular drive routes
Tickets On Sale Now for the 2025 AFL Territory Games
BASSINTHEGRASS 2025 Tickets on Sale
Gamba Action Program
Celeste Barber to bring the laughs at inaugural Darwin Comedy Festival
 
Cyclones
The Top End of the Northern Territory experiences cyclones between November and May, primarily affecting coastal areas within 50 km of the sea.

Cyclones are highly dangerous, bringing destructive winds, heavy rainfall, flooding, and storm surges. They can also disrupt essential services, travel, and communication.

To stay safe, familiarise yourself with the types of alerts and warnings and take steps to prepare in advance.

Prepare for a Cyclone Emergency
 
Grants and Funding
 

The Aboriginal Tourism Development in NT Parks and Reserves Grant Program (Grant Program) will help NT owned and majority owned Aboriginal businesses and organisations to develop tourism product in 33 NT Joint Managed Parks; and to enable Aboriginal cultural experiences and tourism product for park visitors.
Tourism NT is providing a non-competitive funding pool of $1,400,000 (excluding GST).
Applications can be submitted for –

  • a minimum funding value of $30,000 (excluding GST)
  • up to a maximum funding value of $100,000 (excluding GST)

For further information please contact Tourism NT’s Aboriginal Tourism team at Aboriginal.tourismnt@nt.gov.au or telephone 08 8999 7420.
Applications can be made at grantsnt.nt.gov.au
Grant guidelines can be viewed here.

Click For More Information
Reduce Day to Day Costs
Major Grant Rounds
Biz Secure Program 


Click HERE for more grant and funding information
 
Surf Lifesaving NT 
Please see the below link for safe swimming information in the waters surrounding the Top End. 
Safe Swimming Information Here
 
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Copyright © 2023 Tourism Top End, all rights reserved.

Our mailing address is:
GPO Box 4392, Darwin NT

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