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Member Newsletter 10 January 2025

Friday 10, Jan 2025
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Contents
The Year Ahead 
Janurary General Meeting
Host a General Meeting
Membership Renewal
TTE Digital Coach Program
AirAsia returns to the Top End 
Fairwork Underpayment Update 
Kakadu Knowledge for Tour Guides Training
Tour Guiding Fundamentals
Programs and Campaigns
Territory Tourism Discount Scheme 2
Update Bookeasy
Education NT 
Tips and Tricks 
 

Top End Visitor Information Centre
Top End VIC Updates
VIC Advertising
Upcoming Cruise Ships
Member Noticeboard
NT Gov Media Releases
RSA Update 
Prepare for a Cyclone 
Networking Tips & Tricks
Grants and Funding
View available grants here
Surf Lifesaving NT
 

As the sun set on another remarkable year, we take this moment to thank each of you for your unwavering dedication, passion, and resilience in showcasing the magic of the Top End.

2024 was filled with challenges and triumphs, and together we have continued to place our region on the map as a must-visit destination. Your commitment to excellence and the authentic experiences you provide make the Top End an extraordinary place for visitors from near and far.

As we step into 2025, let’s look ahead with optimism and determination. This year brings new opportunities to innovate, collaborate, and strengthen our tourism landscape. Whether it’s through groundbreaking initiatives, sustainability efforts, or enhancing the traveller’s journey, the possibilities are boundless.

We are immensely proud to have you as part of the Tourism Top End family and are excited to support your success in the year ahead. Let’s continue to celebrate what makes our region unique and inspire more people to explore our breathtaking landscapes, rich culture, and vibrant community.

Wishing you and your teams a joyful, prosperous, and adventure-filled New Year.

 

Meetings & Events

TTE JANUARY GENERAL MEETING 
Date:           Tuesday 28th January 2025
Time:          5.15pm for 6pm
Venue:        Mindil Beach Casino Resort
                    Gilruth Avenue  
RSVP Here
Zoom Link
 
Host a General Meeting 
Tourism Top End invites its members to host a monthly meeting in 2025.

This is a valuable opportunity to connect with fellow members, engage with the wider tourism community, and highlight your business. As a host, you can showcase your venue or present updates about your products during the General Business segment. You’re also encouraged to share brochures or marketing materials with attendees, maximizing your visibility and creating meaningful connections.

Express your interest here
 

News and Opportunities

TTE Membership Renewals 2025
 

Ensure your membership is paid and active to particpate in the current Territory Tourism Scheme Discount.

 2025 Membership Renewal Reminder

You should have received your 2025 Membership Renewal email, which outlines payment options via Credit Card or EFT included in your invoice.

Membership Renewal Incentive Promotion
Renew and pay your 2025 membership by 5 PM on Monday, 27 January 2025, to enter our exclusive incentive draw. Winners will be announced at the January TTE General Meeting—don’t miss out on your chance to win!

A special thank you to our Media members for generously donating the prizes for this promotion.

If you have any questions about your membership, please don’t hesitate to contact us at membership@tourismtopend.com.au.

 
Tourism Top End's Digital Coach Program is here to grow your business.

Leverage digital marketing to reach more customers and drive more sales. 

No matter what your experience level is, our (free) program is here to support your success. 
 
Book your Digital Coach session now:
calendly.com/ttedigitalcoach/digital_coach_session
 
IN THIS WEEK'S DIGITAL MARKETING UPDATES:
 
Download Hootsuite's Social Media Trends Report 2025
To win on social media, you need to move fast. Dig in to see how the best businesses are being agile, and how you can follow suit.
 
Jump-start your digital marketing this January
Whether it’s tweaking your website, planning your next big email campaign or setting aside a budget for ads, January is the perfect time for businesses to make some important changes.
 
Australia’s tourism boom and the shifting trends transforming the industry
This new wave of tourism is driven by shifting travel preferences, particularly among younger generations and international visitors from the Asia-Pacific region.
 
For any queries about your Digital Marketing, contact sfernandes@tourismtopend.com.au or book a free Digital Coach session
Click to Schedule Your (Free) Digital Coach Session
 

AirAsia Returns to the Top End

AirAsia is set to resume operations in Darwin in 2025, enhancing the Northern Territory's connectivity to Asia and beyond.

Starting 22 March, the airline will offer three direct weekly flights between Darwin and Bali.

Read more Information Here
 

A Guide to Correctly Paying Employees and Understanding the Voluntary Small Business Wage Compliance Code

This guide provides essential steps for small business employers to ensure accurate employee payments and compliance with wage regulations. It also offers insights into the Voluntary Small Business Wage Compliance Code, helping employers understand its benefits and how to implement it for added protection in their business operations.

Get the Fairwork Guide Here
 
Kakadu Knowledge for Tour Guides Training – Fast Track Accreditation Program 

If you're an operator hiring new staff to become tour guides in Kakadu in 2025, consider enrolling with Charles Darwin University’s accelerated Kakadu Knowledge for Tour Guides (KKFTG) course. This comprehensive training, designed to be completed in just one week, is an exceptional opportunity to acquire the knowledge to promote the cultural and natural values of the UNESCO World Heritage Listed Kakadu National Park. Accreditation is mandatory for those leading commercial groups in the park.

Dates: 3–6 March 2025
Location: Charles Darwin University, Palmerston Campus

For more information, contact Chris Hogarth from CDU at chris.hogarth@cdu.edu.au
Limited spots are available.

Tourism NT has the Tour Guide Training Support program which can assist with costs: 
https://tourismnt.com.au/industry-toolkit/grants-funding/tour-guide-training-support
 
 
NT Government Tour Guide Training Support 2024/25

Tour Guide Training Funding
Take advantage of Tourism NT’s funding program and take your tour guides to the next level with the Tour Guiding Fundamentals three-day micro-credential course, to be held in Darwin from Monday, 10 February.
NT’s tourism industry is growing rapidly, and so is the demand for skilled tour guides.
This nationally endorsed course is run by Tour Guides Australia, the peak national body for tour guides, and is proudly supported by Tourism Top End and held in TTE's Board Room at 6 Bennett Street, Darwin.
Click here for more information or enquire direct to Tour Guides Australia via email or call on 0438 361 664.
TGA - Tour Guide Fundamentals Info Sheet
 
Risk Management plays an important role in the sustainability of all businesses
The Australian Tourism Industry Council (ATIC), with the support of EarthCheck have developed a range of resources to assist businesses in Disaster and Risk Management. These resources are designed to help businesses understand risks, along with strategies for readiness, response, recovery and prevention, all contributing to the development of business sustainability.
More Risk Information here
 

Programs and Campaigns

Territory Tourism Discount Scheme - Round 2 travel period

Package Expression of Interest – Round 2 Discount Scheme

Don’t miss this opportunity to boost your exposure! By participating in the Round 2 Discount Scheme, you can showcase irresistible packages and value-added deals that captivate consumers. Let’s make the Top End stand out with a wide range of incredible offers!

Important Reminder

Please ensure all existing offers are updated with the latest toolkit information to maximize their appeal.

Key Dates

  • Discounted Sales Period: 1st October 2024 – 31st March 2025
  • Eligible Travel Period: 9th December 2024 – 31st March 2025*

* Travel must commence no later than 31st March 2025.
* Funding is available until 31st March 2025 or until fully allocated.

Get involved today and make your mark in the Top End!

Updated Campaign Toolkit Here
Guidelines for Round 2 of the Discount Scheme
Package/Value Add - EOI
 

Maximize Your Business Presence on the TTE Consumer Website

Your page on the Tourism Top End consumer website (www.tourismtopend.com.au) is a valuable advertising tool and one of the many benefits of being a member. Make sure it’s working hard for your business by keeping it updated!

Checklist for Your Page:

  1. Update Your Images

    • Fresh, high-quality visuals can make a big impact.
  2. Revise Your Business Description

    • Highlight your unique selling points to stand out.
  3. Ensure Products Are Accurate and Bookable

    • Confirm your accommodation and tour products are visible and available.
    • Whether you self-manage, use a channel manager, or partner with a tour operator, ensure everything is linked and up to date.
  4. Verify Bank Details

    • Accurate bank details are essential for receiving payments from TTE.
  5. Review Your Cancellation Policy

    • Ensure your policy is clear and up to date for customer confidence.
  6. Participate in the Territory Tourism Discount Scheme

    • Make sure your products are bookable and eligible for this popular program!

Keep your page polished to attract more bookings and showcase the best of what your business offers!

 
ADVERTISING OPPORTUNITY WITH EDUCATION HQ
Tourism NT is seeking expressions of interest for a cooperative advertising opportunity in the 2025 Schools Excursion, Incursion and Camp Guide.
 
Education HQ distributes the Excursion, Incursion and Camp Guide to school tour organisers, teachers, principals and key decision-makers across Australia.
In 2024, these guides reached a readership of 200,000 and more than 43,000 magazines were distributed per issue. 
 
Cost - $150.00 (excluding GST) per business, a highly discounted rate.
 
If this sounds like an opportunity for your business please send an email expressing your interest to education.tourismnt@nt.gov.au by 10 January 2025. Limited spaces are available.
Express your Interest Here
 

Top End Visitor Information Centre

Operator phone
Reminder the operator's phone number is:
0482 470 835. 
Please use it for direct contact during centre operating hours. This number is for the exclusive use of our members and not for public use or distribution. 
 
Visitor Centre Advertising
Book VIC digital advertising for 2025:
  • Video Wall
  • Digital Brochure
  • Website Banner
SECURE YOUR SPOTS NOW  - FILLING FAST 
Bookings open now - secure your 2025 VIC advertising
 
Cruise Ships

Cruise Ship Schedule – January 2025 to April 2025

January 2025

  • Sat 18 Jan 2025 07:25 – Seven Seas Voyager 700 pax (International)
  • Tue 21 Jan 2025 06:30 – Europa 2 516 pax (Domestic)
  • Wed 22 Jan 2025 06:30 – Noordam 2366 pax (Domestic)
  • Thu 23 Jan 2025 08:00 – Coral Geographer 120 pax (International)
  • Sun 26 Jan 2025 08:30 – Seven Seas Explorer 750 pax (Domestic)
  • Thu 30 Jan 2025 06:30 – Viking Venus 930 pax (Domestic)

February 2025

  • Mon 17 Feb 2025 06:30 – Viking Sky 930 pax (Domestic)
  • Tue 18 Feb 2025 06:30 – Queen Elizabeth 2068 pax (Domestic)
  • Sat 22 Feb 2025 06:30 – Zuiderdam 1964 pax (Domestic)
  • Mon 24 Feb 2025 09:00 – Seabourn Quest 458 pax (Domestic)
  • Wed 26 Feb 2025 08:00 – Silver Muse 596 pax (Domestic)
  • Fri 28 Feb 2025 05:30 – Arcadia 2388 pax (Domestic)
March 2025
  • Sat 01 Mar 2025 06:10 - Coral Geographer 120 pax    
  • Sun 02 Mar 2025 05:00  - Azamara Pursuit  777 pax (Domestic)
  • Mon 03 Mar 2025 11:30 - Viking Venus 930 pax (Domestic)
  • Sat 08 Mar 2025 07:00  - Amadea 624 pax (Domestic)
  • Tue 11 Mar 2025 07:30 - Queen Anne  3000 pax (Domestic)
  • Thu 13 Mar 2025 05:30  - Norwegian Sun 1936 pax (Domestic)
  • Sun 23 Mar 2025 08:00 - Coral Adventurer 120 pax (Domestic)
April 2025
  • Tue 01 Apr 2025 10:30 - Viking Orion 930 pax (Domestic)
  • Wed 02 Apr 2025 05:25 - Celebrity Solstice 2850 pax  (International)
  • Sun 06 Apr 2025 05:00  - Crown Princess 3080 pax  (Domestic)
  • Sun 06 Apr 2025 06:25 - Seven Seas Mariner 700 pax (Domestic)
  • Mon 07 Apr 2025 08:00 - Coral Geographer 120 pax (International)
  • Mon 07 Apr 2025 09:00  - Nautica 684 pax (International)
  • Mon 07 Apr 2025 17:30 - Seven Seas Voyager 700 pax (Domestic Overnight)
  • Thu 10 Apr 2025 07:30 - Ovation of the Seas 4180 pax (Domestic)
  • Sat 12 Apr 2025 08:00 - Coral Discoverer 72 pax (Domestic)
  • Mon 14 Apr 2025 06:00 - Paul Gauguin 332 pax (International)
  • Tue 15 Apr 2025 08:00 - Coral Adventurer 120 pax (Domestic)
  • Wed 16 Apr 2025 09:00 - Norwegian Sun 1936 pax (International)
  • Fri 25 Apr 2025 05:30 - Crown Princess 3080 pax (Domestic)
  • Mon 28 Apr 2025 08:00 - Coral Geographer 120 pax (Domestic)

Please Note: Pax numbers indicate maximum capacity; actual onboard numbers may vary. This list is provided by Darwin Port.

View the entire cruise schedule HERE
 

Do you need to contact our VIC staff?
Please call the VIC directly 0482 470 835 

 

Member Noticeboard 

NT Government Media Releases 
Enhancing Aboriginal tourism opportunities along popular drive routes
Tickets On Sale Now for the 2025 AFL Territory Games
BASSINTHEGRASS 2025 Tickets on Sale
Gamba Action Program
Alice Springs and Darwin taxi ballots 2024
 

This RSA Refresher course is approved by the NT Government and is specifically for hospitality staff in the Northern Territory.

Whether you're a venue owner or a glassy, all hospitality workers are required to hold a current RSA certificate. By law, certificates must be renewed or refreshed every three years.

If your certificate is about to expire, you can complete this refresher course at no cost and continue working in the NT hospitality sector.

Upon completing the course, you will receive a certificate of completion from Hospitality NT, valid for three years.

Complete the Course Here
 
Cyclones
The Top End of the Northern Territory experiences cyclones between November and May, primarily affecting coastal areas within 50 km of the sea.

Cyclones are highly dangerous, bringing destructive winds, heavy rainfall, flooding, and storm surges. They can also disrupt essential services, travel, and communication.

To stay safe, familiarise yourself with the types of alerts and warnings and take steps to prepare in advance.

Prepare for a Cyclone Emergency
 
Tips &Tricks
Networking effectively involves asking thoughtful questions to build genuine connections, learn from others, and uncover potential opportunities.

Tips for asking Questions when networking
  • Be Genuine: Focus on building a real connection, not just transactional outcomes.
  • Listen Actively: Show interest in their answers and let the conversation flow naturally.
  • Tailor Your Questions: Adjust based on their role, experience, or industry.
  • Avoid Overwhelming: Keep the conversation balanced—don’t just interrogate.
More Networking Tips Here
 
Grants and Funding
 

The Aboriginal Tourism Development in NT Parks and Reserves Grant Program (Grant Program) will help NT owned and majority owned Aboriginal businesses and organisations to develop tourism product in 33 NT Joint Managed Parks; and to enable Aboriginal cultural experiences and tourism product for park visitors.
Tourism NT is providing a non-competitive funding pool of $1,400,000 (excluding GST).
Applications can be submitted for –

  • a minimum funding value of $30,000 (excluding GST)
  • up to a maximum funding value of $100,000 (excluding GST)

For further information please contact Tourism NT’s Aboriginal Tourism team at Aboriginal.tourismnt@nt.gov.au or telephone 08 8999 7420.
Applications can be made at grantsnt.nt.gov.au
Grant guidelines can be viewed here.

Click For More Information
Reduce Day to Day Costs
Major Grant Rounds
Biz Secure Program 


Click HERE for more grant and funding information
 
Surf Lifesaving NT 
Please see the below link for safe swimming information in the waters surrounding the Top End. 
Safe Swimming Information Here
 
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Copyright © 2023 Tourism Top End, all rights reserved.

Our mailing address is:
GPO Box 4392, Darwin NT

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