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Members Newsletter 20 March 2025

Thursday 20, Mar 2025
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Contents

Annual General Meeting Invite 
2025 Welcome to the Dry 
AirAsia Malaysia Welcome to Town  
Qantas Australian Tourism Awards 
Tourism Business Development Program 
Digital Coach 
Quality Tourism 
Litchfield Loop 
ATDW Webinar
Programs and Campaigns
Territory Tourism Discount Scheme 2




 


Top End Visitor Information Centre
Top End VIC Updates
VIC Advertising
Upcoming Cruise Ships
Book your Product Pitch 
Member Noticeboard
NT Gov Media Releases
Scamwatch
Prepare for a Cyclone 
Grants and Funding
VEEP Round 9 
Qantas Regional Grants 
View available grants here
Surf Lifesaving NT
 

Meetings & Events

Tourism Top End invites all members to attend the March General Meeting and 2025 Annual General Meeting held at Hilton Darwin on Tuesday 25th March 2025.

Meeting Details
Date:   Tuesday 25th March, 2025
Time:  5:15pm networking
            6:00pm start
Venue: Hilton Darwin 
              32 Mitchell Street, Darwin City NT 0800
Each ticket includes:
- Welcome Drink
- Canapes
- 2 Course Dinner
Ticket Sales Have Now Closed.
Register for Zoom online attendance

Thank you to our sponsoring host

Annual General Meeting Details
Only Full Members who are currently financial are eligible to vote. Full Members who are unable to attend have the right to nominate their proxy vote to another Full Member (only two proxy votes per Full Member). 
Proxy votes must be received by 3:00pm Monday 24th March 2025.
Click here for the Proxy Form


Board Member Nominations NOW CLOSED 

Full Members only
Members interested in standing for a position on the Board of Management will need to have their Nominations lodged in writing on the prescribed Nominations Form below prior to 12 noon on Monday 17th March, 2025. NOW CLOSED. 

Positions up for re-election
Chairperson – 1 year term Shaun Pearce, Aboriginal Bush Traders
Vice Chair No.1 – 2 year term Brian Holland, St John Ambulance
Treasurer - 2 year term Chris Chaffe, Novotel & Mercure Darwin Airport Resort

Board Member (1) – 2 year term Carney Ganley, Gorge View Bush Retreat
Board Member (2) – 2 year term Shelly Haitana, Litchfield Tourist Park
Board Member (3) – 2 year term Vacant Position
 
Positions not for re-election

Vice Chair No.2 – 2 year term Penny Priest, Crocosaurus Cove
Board Member (4) – 2 year term Annabel Curtain, Katherine Outback Experience
Board Member (5) – 2 year term Cody McCracken, Nitmiluk Tours
Board Member (6) – 2 year term Pina Sommerville, 00Seven Adventures & Wharf One
 
Government Representative Board Members
Scott Lovett, Tourism NT
Councillor Peter Pangquee, City of Darwin


Eligibility 
 
 

News and Opportunities

Welcome to the Dry and Top End Travel Expo! These events offer fantastic opportunities for networking and showcasing what the Top End has to offer. (Exhibitor Bookings Closed)

Event Details:

Welcome to the Dry: Friday, 4 April 2025
TTE members (who are not exhibiting) are encouraged to attend and bring along your staff.

Top End Travel Expo: Saturday, 5 April 2025
Open to the Public – please share with your family, friends and customers

Location: Mindil Beach Casino Resort Pavilion
Welocme to the Dry Invitation
Top End Travel Invitation
 
Good luck to the Northern Territory finalists at the Qantas Australian Tourism Awards 2024, being held in Adelaide on Friday 21 March 2025.

For details of the NT finalists visit www.brolgaawards.com.au 

Category and Winners Name
Major Tour and Transport Operators    AAT Kings
Excellence in Food Tourism    Cooinda Lodge Kakadu - Dird Full Moon Dinner
Festivals and Events    Darwin Aboriginal Art Fair
Business Event Venues    Darwin Convention Centre
Major Festivals and Events    Darwin Festival
Caravan and Holiday Parks    Darwin FreeSpirit Resort
Excellence in Accessible Tourism    Darwin Waterfront
Unique Accommodation    Gorge View Bush Retreat
4 - 4.5 Star Deluxe Accommodation    H on Mitchell Apartment Hotel
Tourist Attractions    Katherine Outback Experience
Tourism Restaurants and Catering Services    Nitmiluk Tours and Cicada Lodge 
New Tourism Business    NT Driver Guide - Escorted Touring
Tour and Transport Operators    Offshore Boats 
3 - 3.5 Star Accommodation    Safari Lodge Motel
Cultural Tourism    SEIT Tours
Visitor Information Services    Top End Visitor Information Centre
Tourism Retail, Hire and Services    Uluru Audio Guide
Major Tourist Attractions    Uluṟu-Kata Tjuṯa National Park
Aboriginal and Torres Strait Islander Tourism Experiences    Voyages Indigenous Tourism Australia - Wintjiri Wiṟu
Tourism Wineries, Distilleries and Breweries    Willing Distillery
Ecotourism    World Expeditions - Australian Walking Holidays
Adventure Tourism    World Expeditions - Australian Walking Holidays
 
 
AirAsia Malaysia Welcome to Darwin
The Visitor Information Centre hosted a meeting with AirAsia CEO Fareh Ishraf Mazputra prior to the AirAsia Malaysia ‘Open For Sale’ for non-stop Kuala Lumpur to Darwin services.  The purpose was to highlight the visitor services and all the great experiences, attractions, and regions we have in the area. 
See AirAsia Specials Here
Read the Media Release

The AirAsia crew enjoyed a dive in the Cage of Death 

Make 2025 your best year and be ahead of the game and book your one-on-one appointment as part of the Tourism Business Development Program.

We are thrilled to offer Tourism Top End (TTE) Members an exclusive opportunity to join our Tourism Business Development Program—at no cost!
It's the New Year! What better time to work on developing your business!

This program gives you a unique chance to engage one-on-one with a Tourism Top End team member. With the support of a third party consultant, together, we’ll help you uncover growth opportunities and address any gaps in your business strategy. This ranges from support such as developing or refining your business plan, diversifying your distribution channels, or potentially preparing your business for the NT Tourism Brolga Awards.

We understand that “you only know what you know,” and our goal is to make accessing targeted support and resources as simple as possible. Benefit from expert advice and strategies tailored specifically to your needs.

Take advantage of this fantastic opportunity to strengthen your business and achieve your goals.
Book your personalised session here
For More Information
 
Tourism Top End's Digital Coach Program is here to grow your business.

Leverage digital marketing to reach more customers and drive more sales. 
No matter what your experience level is, our (free) program is here to support your success. 

Book your Digital Coach session now:
calendly.com/ttedigitalcoach/digital_coach_session

IN THIS WEEK'S DIGITAL MARKETING UPDATES:

The White Lotus takes film tourism's 'powerful marketing tool' to Thailand
After the series' first season, Maui experienced a 425 per cent year-over-year increase in website visits and a 386 per cent increase in availability checks during season one alone.

The Pros and Cons of Using AI in Digital Marketing
As with any disruptive technology, AI should be approached with both optimism and caution.

AI-powered SEO services: revolutionizing digital marketing
Artificial Intelligence is a tool that is currently changing how businesses approach digital marketing and SEO. 

For any queries about your Digital Marketing, contact sfernandes@tourismtopend.com.au or book a free Digital Coach session
 
Australian Tourism Businesses Continue to Prioritise Sustainability
Over 195 Australian businesses have participated in ATIC’s Sustainable Tourism business accreditation program during the December 2024 quarter, showcasing their dedication to sustainable and responsible tourism.
The Sustainable Tourism accreditation program incorporates sustainability across environmental, cultural, social and commercial business practices and aligns with the National Sustainability Framework for the Visitor Economy.
The program is part of a suite of ATIC programs supported by the Australian Government, through Austrade’s Quality Tourism Framework Grant Program, to assist small, medium, and regional tourism businesses to enhance their quality, accessibility, and sustainability.
The Sustainable Tourism accreditation program is the Australian tourism industry’s largest and longest-running business sustainability program, with more than 3,000 participating businesses nationwide. Sustainable Tourism accredited businesses craft high-quality, engaging, and memorable visitor experiences that not only meet but exceed customer expectations while demonstrating sound sustainability practices.
The Australian Government, through Austrade is providing $8M in funding to enhance ATICs suite of programs and to support tourism operators to develop their business.
For more information, click here.
For more information please use this email link
Enhancing the ATIC tick
 

Are you an operator working in Litchfield?

Litchfield Loop is seeking new members to join a dedicated group of key operators, working together to ensure Litchfield receives the recognition it deserves.

If you’re interested, please reach out to register!

For More Information - Email Here
 

Team Top End at the Talking Tourism Business Forum 2025 held in Adelaide, Thursday 20th March 

 
Webinar: Maximise your ATDW listing for a digital marketing boost

The Australian Tourism Data Warehouse (ATDW) is Australia’s national platform for digital tourism marketing. An ATDW listing helps tourism businesses increase their visibility, making it easier for travellers to find and book their services.
 
An ATDW listing is also required for your business to appear on Tourism NT’s consumer website, northernterritory.com and to access many grant programs.

Join Tourism NT and Brioney McGill from ATDW for a masterclass on maximising your ATDW listing and unlocking new opportunities. Key topics include:
  • writing an effective business and product description to increase your visibility in search results
  • the importance of including alt text
  • adding product listings to your ATDW business profile
  • using tags to improve your visibility
  • enhancing SEO by linking social media and online reviews
  • highlighting accessibility and sustainability features of your business.
Date: Tuesday 25 March 2025

Time: 10:30am – 12:30pm
 
Email for more info
Registration Maximise your ATDW listing
 

Programs and Campaigns

Territory Tourism Discount Scheme - Round 2

Scheme and Travel date extended until 7th April 2025

Package Expression of Interest – Round 2 Discount Scheme

Don’t miss this opportunity to boost your exposure! By participating in the Round 2 Discount Scheme, you can showcase irresistible packages and value-added deals that captivate consumers. Let’s make the Top End stand out with a wide range of incredible offers!

Important Reminder

Please ensure all existing offers are updated with the latest toolkit information to maximize their appeal.

Key Dates

  • Discounted Sales Period: 1st October 2024 – 7th April 2025
  • Eligible Travel Period: 9th December 2024 – 7th April 2025*

* Travel must commence no later than 7th April 2025.
* Funding is available until 7th April 2025 or until fully allocated.

Get involved today and make your mark in the Top End!

Updated Campaign Toolkit Here
Guidelines for Round 2 of the Discount Scheme
Package/Value Add - EOI
 

Top End Visitor Information Centre

Operator phone
Reminder the operator's phone number is:
0482 470 835. 
Please use it for direct contact during centre operating hours. This number is for the exclusive use of our members and not for public use or distribution. 
 
Visitor Centre Advertising
Book VIC digital advertising for 2025:
  • Video Wall
  • Digital Brochure
  • Website Banner
SECURE YOUR SPOTS NOW  - FILLING FAST 
Bookings open now - secure your 2025 VIC advertising
 
Cruise Ships

Cruise Ship Schedule – March 2025 to June 2025

March 2025

  • Sun 23 Mar 2025 08:00 - Coral Adventurer 120 pax (Domestic)
April 2025
  • Tue 01 Apr 2025 10:30 - Viking Orion 930 pax (Domestic)
  • Wed 02 Apr 2025 05:25 - Celebrity Solstice 2850 pax  (International)
  • Sun 06 Apr 2025 05:00  - Crown Princess 3080 pax  (Domestic) East Arm 
  • Sun 06 Apr 2025 06:25 - Seven Seas Mariner 700 pax (Domestic)
  • Mon 07 Apr 2025 08:00 - Coral Geographer 120 pax (International)
  • Mon 07 Apr 2025 09:00  - Nautica 684 pax (International)
  • Mon 07 Apr 2025 17:30 - Seven Seas Voyager 700 pax (Domestic Overnight)
  • Thu 10 Apr 2025 07:30 - Ovation of the Seas 4180 pax (Domestic)
  • Sat 12 Apr 2025 08:00 - Coral Discoverer 72 pax (Domestic)
  • Mon 14 Apr 2025 06:00 - Paul Gauguin 332 pax (International)
  • Tue 15 Apr 2025 08:00 - Coral Adventurer 120 pax (Domestic)
  • Wed 16 Apr 2025 09:00 - Norwegian Sun 1936 pax (International)
  • Fri 25 Apr 2025 05:30 - Crown Princess 3080 pax (Domestic)
  • Mon 28 Apr 2025 08:00 - Coral Geographer 120 pax (Domestic)
May 25 
  • Sat 03 May 2025 08:00 - Coral Discoverer 72 pax    (Domestic)
  • Tue 06 May 2025 08:00 - Coral Adventurer 120 pax (Domestic)
  • Fri 09 May 2025 07:45  - Seabourne Pursuit 264 pax (International)
  • Sun 11 May 2025 05:30 - Crown Princess 3080 pax (Domestic)
  • Mon 19 May 2025 08:00 - Coral Geographer 120 pax (Domestic) 
  • Fri 23 May 2025 13:10 - Le Jacques Cartier 184 pax (International)
  • Tue 27 May 2025 08:00 - Coral Adventurer 120 pax (Domestic) 
  • Thu 29 May 2025 17:10 - Seabourne Pursuit 264 pax (Domestic) 
June 25
  • Thu 05 Jun 2025 08:00 - Coral Discoverer 72 pax (Domestic)
  • Mon 09 Jun 2025 08:00 - Coral Geographer 120 pax (Domestic)
  • Thu 12 Jun 2025 06:00 - Silver Cloud 296 pax (International)
  • Thu 12 Jun 2025 19:10 - Le Jacques Cartier 184 pax (Domestic) 
  • Tue 17 Jun 2025 08:00 - Coral Adventurer 120 pax (Domestic)
  • Tue 17 Jun 2025 17:10  - Seabourne Pursuit 264 pax (Domestic)
  • Sat 21 Jun 2025 20:00 - Silver Cloud 296 pax - (International)
  • Wed 25 Jun 2025 06:00 - Mitsui Ocean Fuji 450 pax (International)
  • Thu 26 Jun 2025 08:00 - Coral Discoverer 72 pax (Domestic)
  • Fri 27 Jun 2025 10:00 - Heritage Adventurer 46 pax (International)
  • Fri 27 Jun 2025 12:00 - Regatta 684 pax (International) 

Please Note: Pax numbers indicate maximum passenger capacity not including crew; actual onboard numbers may vary. This list is provided by Darwin Port.

View the entire cruise schedule HERE
 

Product Pitch

With peak season just around the corner, now is the perfect time to schedule a product pitch with our Visitor Centre team.

? Location: In-person at the VIC or via Zoom

Book now: https://www.tourismtopend.com.au/product-pitch

 

Do you need to contact our VIC staff?
Please call the VIC directly 0482 470 835 

 

Member Noticeboard 

NT Government Media Releases 
AirAsia Direct Darwin-Kuala Lumpur route launched
CLP Government explores integration of Major Events and Tourism
Driving Tourism Forward
Size Matters with 17th Million Dollar Fish a $50k beauty
Northern Territory's biggest year of motorsport ever in 2025
NT pitched as the 'must-do' military tourism destination in Australia
Skilling pathways grants to boost employment and training opportunities
 
Vibrant Darwin - City of Darwin Update 
City of Darwin Lord Mayor Kon Vatskalis said he was pleased to be able to open the north end of the Bundilla Beach area. "These initial works are the first stage of achieving the longer-term vision for Bundilla Beach, which will see the entire area transformed to become a cool, green and natural space that supports leisure and recreation activities."
Read the Recent Newsletter Here
Subscribe to Vibrant Darwin E-Newsletter
 

NT ABEA (Australian Business Events Association) Networking Event.

This invitation is open to all industry professionals, so feel free to share it with colleagues and contacts who might be interested.

  • Date: Thursday, 27th March 2025
  • Time: 5:15 PM – 7:30 PM
  • Location: Darwin Convention Centre – Ground Floor, Meeting Rooms/Foyer
  • Dress: “Corporate Territory”
  • Tickets: $33  
Purchase your Tickets Here
 

The current proposed plan is for works to commence in 2025 on Kubra Road and Maguk Road.

While the plan is to minimise disruption for visitors to Kakadu National Park, there may be some small delays at traffic lights etc of up to 10 minutes.

It is possible that timeframes and stages of work may need to adjust based on weather or contractor requirements.  There are two very significant steps yet to occur before works can be confirmed, these being:

1. Formal consent being received from the Northern Land Council.

2. Approval from the Director of National Parks and the Kakadu Board of Management.

It will be several months until these steps are finalised, which narrows the window prior to construction commencing – hence this early preliminary advice to industry.

 
Smart Energy NT 
Please see below information regarding upcoming training by Smart Energy NT
More Information Here
Booking Information Here
 
This Week In Darwin
BOOKING DEADLINE NOW 
Dry 1 Edition 
Covers APR MAY JUNE
50,000 copies per edition
Distributed to 250+ locations from 1 April.
All Airport Rental Car Desks and Hotels, Motels, Attractions
To Advertise or discuss contact Paul Buckley
0411 365 065
Contact Datatrax for more details
 
Stop. Check. Protect. to keep you safe from scammers
Scams are getting harder to spot. Scammers increasingly take advantage of new technology, new products or services and major events to create believable but deceptive stories.
More Information Here
 
Cyclones
The Top End of the Northern Territory experiences cyclones between November and May, primarily affecting coastal areas within 50 km of the sea.

Cyclones are highly dangerous, bringing destructive winds, heavy rainfall, flooding, and storm surges. They can also disrupt essential services, travel, and communication.

To stay safe, familiarise yourself with the types of alerts and warnings and take steps to prepare in advance.

Prepare for a Cyclone Emergency
Cyclone Tracy 50 Years Map - Before & After
 
Grants and Funding
VEEP - Round 9 
The Visitor Experience Enhancement Program (VEEP) seeks to enable the tourism industry to undertake projects that will improve the customer experience through product enhancement. Round 9 of the VEEP has been redesigned to grow and enhance the tourism offering available to visitors to the Northern Territory. The program supports the development of new offerings, along with enhancing the visitor experience through improvements to existing offerings.

VEEP 9 Grant Information Session - ONLINE 

3rd April 2025, 9am – 10am

Join Tourism NT for an informative overview of the upcoming Visitor Experience Enhancement Program, round 9 (VEEP). The redesigned VEEP offers three streams of funding to support the development of new tourism experiences, along with enhancing the visitor experience through improvements to existing offerings.

Learn about the three funding streams, eligibility criteria, project parameters and the grant submission process.
 
Click Here to Register for the Information Session
Read the Guidlines Here

Qantas Regional Grants

The Qantas Regional Grants program is back, offering $2 million in support to Australian-based communities and projects that are looking to benefit our country's regional areas.  

More Information Here
Reduce Day to Day Costs
Major Grant Rounds
Biz Secure Program 


Click HERE for more grant and funding information
 
Surf Lifesaving NT 
Please see the below link for safe swimming information in the waters surrounding the Top End. 
Safe Swimming Information Here
 
Our Partners
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Copyright © 2023 Tourism Top End, all rights reserved.

Our mailing address is:
GPO Box 4392, Darwin NT

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